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ShowWorks

Align and integrate IT to the business needs.

Deliver an exceptional service with a fast, simple and fully configurable system. Fully tailored ITSM to suit your business, we grow with you as your needs change.

ShowWorks ITSM V3

Align and integrate IT to the business needs.

Deliver an exceptional service with a fast, simple and fully configurable system. Fully tailored to suit your business, we grow with you as your needs change.

legal

Easy Setup, Brilliantly Configurable

Work together using ShowWorks collaboration tools to stay connected, keep to deadlines, and manage projects effectively.

SW Dashboard

IT Requests

Set new hires up for success, fast. Make sure new hires’ first day runs as smoothly as possible. Customise ShowWorks forms and give teams an easy way to submit IT requests, and track progress to ensure flawless delivery.

Facility management

Ensure your facilities and spaces are in top shape. ShowWorks makes oversight and maintenance of your IT work environment simple. Automate your work order management, follow up on maintenance requests, and make sure you’re utilising your assets properly.

Supplier Management

Keep your relationship with suppliers in happy harmony. Your organisation needs access to supplies at the right time, in the right place, and at the right price. ShowWorks gives you the ability to track needs, manage contracts, check on delivery and eliminate bottlenecks.

Inventory and orders

Manage your inventory to keep track of orders in a glance. Make sure your orders are filled on time while keeping track of your inventory at all times. Manage IT requests, prices, order status and make sure nothing falls between the cracks.

Contract Management

Control what is sold to your customers. Track dates and documents, or go further and work out what is billed, where and how in accordance with contract data.

Auto-Asset Discovery

Automate the identification of the assets in your company with ShowWorks. Simplify the process of maintaining assets by automating the collection process.

Inventory Management

Catalogue and keep track of stock controls and costing analysis for easy traceability and a seamless service. Create items manually, or import them from an existing database.

Remote Tools

Use the default remote tool, or plugin in your preffered favourite to be able to jump straight onto problem devices to resolve issues, to deliver quick effective service, repeatley.

Gain more control over the assets and items lifecycle.

Out of the box ITIL aligned, we create an easy onboarding experience to bring ITIL frameworks into your organisation.

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Start your free 30 day trial

Then get access to all-inclusive software, dedicated to entertainment for just £29 per user.

Stay in sync with one centralised system.

Deliver an exceptional service with a fast, simple and fully configurable system. Fully tailored to suit your business, we grow with you as your needs change.

ShowWorks Self Service Portal

Incident Management

Easily manage incidents and meet SLAs through ShowWorks ITIL-aligned incident management. Automation of workflows and centralising communications has never been easier.

Self-Service Portal

Gain freedom with a fully customisable, white label portal to create an extension of your brand. End users can access their requests, raise tickets and find solutions from knowledge base articles. Control the information they see and actions they can do depending on the user.

Knowledge Base

Build your knowledge base by turning solutions into articles, or create dedicated content with detailed keyword indexing, rich formatting and file attachments. Increase productivity and make information easily accessible with the ability to share knowledge and canned responses.

SLA Management

Never violate an SLA again with our SLA Management facility. Create multiple and customisable SLA groups, timings, priorities and descriptions for response and resolution times. Experience automated escalation rules and emails to communicate effectively throughout your organisation.

Problem Management

Escalate and automate the management of ongoing problems, investigate root causes of issues, and achieve in-depth resolution. ShowWorks allows powerful management of any issue, enabling your company to deliver exceptional problem resolution.

Release Management

Control, plan and document all your releases from minor bug fixes to major software enhancements in one interface. Keep your end-users up to date by notifying them of changes and version updates.

CMDB/Configuration Management

Track your assets and visualise dependencies between configuration items. Identify and log incidents and problems against assets and identify systemic failings prior to causing major incidents.

Change Control

Track, plan, and execute organisational changes of any scale with ShowWorks outstanding change management capability. Ensure deadlines are met and practices remain standardised throughout your entire company.

Service Catalogue

Maintain a comprehensive, ITIL-compliant record of all actions carried out through the system. Keep your team informed on all progress and provide detailed reports to customers including all relevant information.

Built for ITIL aligned service delivery and standardising processes.

Out of the box ITIL aligned, we create an easy onboarding experience to bring ITIL frameworks into your organisation.

SW ITSM ticket screen
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A new shared way of working.

Say goodbye to disjointed tools and apps. Bring work online to a single shared space empowering you to plan, track and organise across teams.

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Everything you need, all in one place.

Link multiple departments together using the common set of core capabilities to empower you to bring everyone's work in under a single cloud system.

The Cast Suite

Application Forms

Customisable application forms built for mobile.

Visual Workflow

Sort your intake with image based workflow.

Video Calling

Auto recording 4-way video calling, that saves for studio use.

Video Edit Studio

Integrated Cloud video edit studio

Contributor Storage

365 day annual storage of collected contributors.

The Team Suite

Production

Transparent and easy production planning and management.

IT

360 ITSM management.

Finance

Powerful finance tools.

Legal

Secure Legal tools.

Sales

Sales CRM and workflow.

Everything you need, all in one place.

Link multiple departments together using the common set of core capabilities to empower teams by bringing everyone's work in under a single cloud system.

A 20/20 approach to entertainment

Start your 30-day free trial

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